This Privacy Policy (“Policy”) explains how [practice_name] (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit [practice_website] (the “Website”) or engage with our services. By using this Website, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Website.
1. Information We Collect
1.1 Information You Provide Directly
We may collect and process the following personal information when you submit it through our Website, forms, or services:
- Contact details (name, mailing address, email address, phone number).
- Appointment request details (preferred date/time, service requested).
- Payment and billing details (credit/debit card information, billing address).
- Health-related information that you choose to provide (e.g., history, symptoms, insurance carrier information).
1.2 Information We Collect Automatically
Like most websites, we collect information automatically through cookies and similar technologies. This may include IP address, browser type, device information, and browsing activity. See our Cookie Policy for details.
2. How We Use Personal Information
2.1 Submitted Information
We may use the personal information you provide to:
- Deliver counseling and related services.
- Respond to inquiries and schedule appointments.
- Send reminders, updates, and notices.
- Process payments and send receipts.
- Share updates about our services, promotions, or events.
- Provide customer support and improve our offerings.
We may also use your information for purposes disclosed at the time of collection or with your consent.
2.2 Automatically Collected Information
Data collected through cookies and tracking tools helps us:
- Monitor site performance.
- Improve Website usability.
- Understand visitor behavior.
See our Cookie Policy for more.
3. How We Share Information
We may share personal information:
- With trusted service providers who perform work on our behalf (e.g., payment processors).
- As required by law, regulation, or court order.
- In connection with a merger, acquisition, or organizational restructuring.
- With partners for co-branded services, with your consent.
- When disclosure is necessary to protect our rights, safety, or the safety of others.
We do not sell or rent your personal information.
4. Online Communities and Public Sharing
If this Website includes forums, reviews, or other interactive features, information you choose to share may be publicly visible. Please use caution when disclosing personal information in these spaces.
5. Security and Data Storage
5.1 Security
We use appropriate technical and administrative safeguards to protect personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute protection.
5.2 Storage
We retain information only as long as necessary to provide services, meet legal obligations, resolve disputes, or enforce agreements.
6. Third-Party Links and Features
This Website may link to other websites or include third-party features (such as maps, videos, or social media plugins). We are not responsible for the privacy practices of third parties.
7. Children’s Privacy
This Website is not directed to children under 13. We do not knowingly collect data from children under 13. If we learn that we have inadvertently collected such information, we will delete it.
8. International Visitors
This Website is hosted in the United States. If you access it from outside the U.S., your information will be transferred here and may be subject to different data protection laws.
9. California Privacy Rights
Residents of California may request details about how their personal information is shared for direct marketing purposes or request removal of certain publicly posted content (subject to applicable law). To make a request, contact us at [practice_email] with “California Privacy Rights” in the subject line.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of changes.
11. Contact Us
If you have questions about this Policy or our data practices, contact:
Andy Studer Therapy
5478 Culver City Blvd. Ste. 215
Los Angeles CA 90036
Last updated: 12/13/2025